We are seeking a Dating Expert who will work with clients to answer calls efficiently and accurately, while at the same time evaluating and responding appropriately to customer’s questions, concerns, and need for date coaching and advice. Possessing an upbeat and fun personality to help advise customers find love is essential.
- Respond to customer calls and rapidly resolve issues and questions, while concurrently deciphering which resources they should best receive
- Navigate complex dating inquiries and provide insightful, sound and actionable advice to Customers
- Represent and elevate “the brand” through the depth of content knowledge, superior customer service skills, and ability to immediately connect with customers and advise them in a meaningful way
- Track data about incoming calls in real-time, and report and disseminate this information as required
- No prior experience required but previous experience within a call center environment would be preferred.
- Upbeat, fun personality to help advise customers find love
- A charismatic, energetic, confident individual who is looking to advise in the dating world
- Superior interpersonal skills and a sincere desire to help others: empathetic, insightful, and able to immediately address dating issues.
- Technically proficient and able to quickly respond to customers via phone
- Ability to develop both short and long-term dating strategies for each customer